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    • Possible phone impersonators1

  • Jun 23
  • Loans and Mortgages
  • Ludington, Michigan
  • Loan
  • 94
  • REVIEW RATING 4/5

A company claiming to be American General Finance or SpringLeaf Finance called me and person had heavy foreign accent, so it was hard to understand him. (#1 red flag) He said I was approved for a $10k loan, but then asked how much I needed. I said $2000 and he instantly agreed to that and how I wanted it delivered. He didn't ask for my info, didn't give me any company info and said it will all be... Read more

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person acting as a respersinative cotacted me.Made a $146 payment now wants $235 to release my loan is this how this is done. Add comment

Trying to get a letter that my loan has been paid off. I haven't been successful. Help Add comment

  • Mar 04
  • Loans and Mortgages
  • Alexandria, Virginia
  • Car Loan
  • 339
  • REVIEW RATING 5/5

The owner of the loan gave American General the title to their loan as collateral after they kept extending his loan. This man was gravelly ill and suffering from dementia and they took advantage of him. He had also put up as collateral, a riding lawn mower which he did not own. The owner died and when the family told them and asked that they pick up the car, they, (American General) refused,... Read more

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  • Mar 02
  • Loans and Mortgages
  • Lansing, Michigan
  • Loan
  • 351
  • REVIEW RATING 4/5

This company ripped me off for $10,000.00 on a loan for a couple atvs. I had my brother cosign for me but he passed away before the loan was paid off. So I told them so they would know, big mistake. I only had 6 payments to go on a5 year loan but since my cosigner died they made me put my car and jetski up for calateral or they would repo the bikes right then. Well a few weeks later I get a... Read more

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  • Jan 30
  • Loans and Mortgages
  • Crestline, California
  • Personal Loan
  • 218
  • REVIEW RATING 4/5

American general/springleaf gave the former trustee of the Evelyn June Luna trust a personal loan encumbering the real property in the trust even though the trust had an after death directive and s spendthrift clause, and the former trustee had not declared the trustee settlor dead, and when I became the new trustee they would not work with me stating he was the owner of the property even though... Read more

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I've dealt with two offices for this firm. One in Fairfield and one in Antioch. Customer service is not a priority within this organization. Either it's a horrible place to work and their employees hate it, or they haven't been trained on how to even properly greet a customer who walks in. Yes eventually my business gets handled but its worse than going to the DMV. I dread dealing with them. Add comment

  • Dec 24, 2014
  • Loans and Mortgages
  • Everett, Washington
  • Loan
  • 379
  • REVIEW RATING 4/5

American General finance is a scam company! I have them on recording that I am guaranteed my loan once I got a voucher. Once I got it they tell me they want another 285 dollars so they can release my money . I have filed a complaint to the bbb and the fbi. The number I have for them has been disconnected and now I can't even get a hold of anyone because the number is no good anymore. Be careful... Read more

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