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1.0
Details
I paid my loan off 7 years ago and I still can't get my lien release. Every time I call they say that they are sending it but its been a year and now they have moved on to a different name. Springfield is the new company and they are also giving me the run around. I...
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5 comments
Anonymous
#1725414

Thanks for the help, but there is a new number to call. If you call Legacy Support at (844) 743-8166, they will be most helpful.

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Review
#959150 Review #959150 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Let the company propose a solution
1.0
Details
`I have tried to contact with several phone calls and emails and still no response when the 1 time someone answered was told they would call back but NOPE didn't happen. I needed a lien release to be able to get clear title for truck, I got that but it says American...
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1 comment
Anonymous
#1333000

Call the executive offices consumer affairs number at 1-888-864-0332

Review
#948983 Review #948983 is a subjective opinion of poster.
Cons
  • Poor people
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Letter stating American General Financial, American General Financial Inc., Springleaf Financial and OneMain are the same Company

Short Review on October 06, 2016

5.0
Details
Excellent!!!! I have had a personal loan before at AGF.
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Review
#931839 Review #931839 is a subjective opinion of poster.
Reason of review
Good quality

American General Finance - Home Loan Review from Amarillo, Texas

I had a home loan with American General from about 1995 until I got behind on my payments due to my business going under in 2007/2008. When Obama passed a law saying Banks were suppose to Work with people in mortgage trouble!! I went to Americsn General asking them to work With me and they said there was nothing they could do???? I lost my home and haven't been able to do anything since! American General owe me???
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Review
#915730 Review #915730 is a subjective opinion of poster.
Reason of review
Poor customer service
Along time back in the 90's i had a home lone with American General Fiancial i got behind on my house payments going into the year 2000 in 2004 they got with the county to put signs on my doors and windows to say i was behind on my property taxes and its five years...
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Review
#904227 Review #904227 is a subjective opinion of poster.
Reason of review
Problems with payment
1.2
Details
They never released the title for my car, not realizing this after we received the title in the mail we assumed it had been released! We gave the car to my son and he tried to get the title transferred to his name and guess what? The car still has a lien holder! The...
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3 comments
Anonymous
#1333001

call the executive offices consumer affairs at 1-888-864-0332

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Review
#874906 Review #874906 is a subjective opinion of poster.
Reason of review
unable to title car
Loss
$500
Preferred solution
Let the company propose a solution

American General Finance Loan Review

I have called and conplained that u cant pay on line about 50tines now some hoq they always get me by me calling in my car payment.. i dont understand this company. They are horrible and i guess there is nothing i can do except bend over...thanks for another pissed off customer.
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Review
#855261 Review #855261 is a subjective opinion of poster.
Reason of review
Problems with payment

Short Review on May 21, 2016

1.0
Details
Stay away from this company.american general/springleaf whatever it goes by now a bunch of sorry *** who dont know how to run it.
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Review
#851981 Review #851981 is a subjective opinion of poster.
My name is Margaret I live in Johnston County NC My doublewide home with land was taken away from me and given to my spouce by American General we are not seperated nor devorce .They had me to deed my home to them and they then took it away from me and deed it to my...
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Review
#826456 Review #826456 is a subjective opinion of poster.
Reason of review
poor communication, not talking to me but getting information from husband about what I want, when he was trying to gain full control over what suppose to be joint property
Loss
$113000
Preferred solution
Deliver product or service ordered

Other Product Review

1.0
Details
I had an account with them years ago. I was harassed by their agents for being late with one payment. I couldn't believe it when he showed up at my front door wanting to discuss my account! Unbelievable
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Review
#792344 Review #792344 is a subjective opinion of poster.
Reason of review
Problems with payment