American General Finance sucks! I have a loan with them and am now having major financial problems. I have a piece of property with a house that I inherited. I have a buyer for this property, but when the attorney did the deed search, there is a lien against it for this loan.
I called them and asked them is they would do a partial release of this so I can sell it. I own the house that I live in and it is worth more than the one that I am selling. They could put the lien on this house and release the lien on the one that I want to sell.
The were very rude and told me that they will not do this. I explained that by selling this property I would be getting out of a mortgage payment on it and would be better off financially to pay them what I owe.
They didn't care. They were being vendictive because I have gotten behind in making the payments. The person I spoke with actually told me that they won't do it because I am behind in paying.
They had no problem asking to use my tax dollars to help them in a financial crisis. You would think that they would have some compasion and want to help others.
Once I get my finances all back in order. I will never be doing business with American General again, and will be telling everyone I know to also stay away from them.
Product or Service Mentioned: American General Finance Loan.