American General re-financed our home loan and she told me verbally there would be no points charged. I should have looked over the loan but I looked at the interest rate and a few other details and everything looked OK.
2 years later they charged us 1200.00 in points on the loan. We have paid $25 extra on our mortgage for the past 3 years and our total drop in the principal has been around $500, figure that one out!
These people are rip-offs, that's why they changed their name to SpringLeaf Financial, they are looking to get out of lawsuits. Hopefully someone files a class action and we all get included because there is some really shady stuff going on with this company, STAY AWAY, that's all I can tell you!
Monetary Loss: $10000.