American General/Springleaf Financial Services is unbelievable. I missed one mortgage payment in 3 years due to illness and have not missed a payment since and have been harassed to no end.
Repeated nasty calls and visits to my home are constant for the one payment 6 months ago. I have made up the payment but the harassment has not stopped. I should have kept my mortgage with the bank. I always call if I am running a couple of days late.
Even though there is a 10 day grace period on the account I am called by them if the payment is 1 day past the due date. I was told that the payment I missed would be sent to the end of the mortgage contract to keep me current this never happened and multiple late fees are being applied even though all other payments were made on time.