They never released the title for my car, not realizing this after we received the title in the mail we assumed it had been released! We gave the car to my son and he tried to get the title transferred to his name and guess what?
The car still has a lien holder! The company that bought them out has none of the old account information, and gave us a customer service number but we haven't gotten a response back.
We have no idea what to do about it, it's like oh well. It seems that we are just destined to have no title to a car that was built in 1995!
Product or Service Mentioned: American General Finance Customer Care.
Reason of review: unable to title car.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.