Madera, California
Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

They never released the title for my car, not realizing this after we received the title in the mail we assumed it had been released! We gave the car to my son and he tried to get the title transferred to his name and guess what?

The car still has a lien holder! The company that bought them out has none of the old account information, and gave us a customer service number but we haven't gotten a response back.

We have no idea what to do about it, it's like oh well. It seems that we are just destined to have no title to a car that was built in 1995!

Product or Service Mentioned: American General Finance Customer Care.

Reason of review: unable to title car.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

call the executive offices consumer affairs at 1-888-864-0332


We are having the same exact problem- I don't know what to do to get a clear title for this really old car I was going to sell


Same thing has happened to us!