I have had loans with American general for the last 3 years. It seems that times are hard for everyone!
I took my cash pmt in last month some time around there lunch break and the only one in the office @ the time could not give me a receipt (Because he did not no how to retrieve it from the account!!
he said his co-worker would be back from lunch in about 30 min and i could come back then for it if I wished. Well dumb *** me walked out and said no problem, and walked away thinking it will be on the statement. As luck would have it. GUESS WHAT!
The money never was put on the account and no one knows anything. and of course now there looking for two pmts and or my collateral. Now get this anyone who is even one day late gets a barrage of degrading phone calls asking when pmt will be made.. I never received one call as to any problems until it was ready for repossession...
These people have also did the interest rate bait and switch on me also... to many Horrors to list. I just wish our own government and law makers would protect us from these legalized extortionist like these.
Most of us are hard working God fearing people who have nothing, other than the will to work and the desire to a better life. (Believe Me This Is Not The Way!!!!!